Business English

Overview

Proper communication is critical in the workplace, especially when dealing with clients. Having good business English gives you an added advantage, helps you to communicate effectively, and boosts your overall confidence as a worker. 

Objectives

Upon completion of the course, learners will be able to:

  • Understand basic grammar effectively
  • Become more confident in email writing and speaking
  • Convey clearer ideas with the use of proper English
  • Understand clients better

What is covered

  1. Introduction
    - Identify your own strengths and weaknesses
    - Misunderstanding and miscommunications
     
  2. Applying Business English
    - Basic English grammar: Adjectives, nouns, and tenses
    - Business English writing
    - Business English speaking
     

Quick Tips

Clear thinking becomes clear writing; one can't exist without the other.
― William Zinsser

 

Modules

Introduction

(a) IDENTIFYING YOUR STRENGTHS AND WEAKNESSES

Malaysian English or standard English? Use standard English and be understood! [07:17]
Mouth exercises for clear speaking and pronounciation [11:13]
Are you mumbling? [04:21]
How to Change basic English to Business English [05:46]

 Malaysian English or standard English? Use standard English and be understood! [07:17]    
 Mouth exercises for clear speaking and pronounciation [11:13]
 Are you mumbling? [04:21]
 How to Change basic English to Business English [05:46]


(b) INTERNATIONAL ENGLISH LANGUAGE TESTING SYSTEM

 
International English Language Testing System (IELTS) (Subscription Required)

 

Business English Grammar

(a) TERMS & VOCABULARY

50 Phrases in Business English [14:49]
Essential workplace vocabulary [07:02]
How to speak like a manager - Upgrade general English to business English [20:18]
List of terms and vocabulary

 50 Phrases in Business English [14:49]
 Essential workplace vocabulary [07:02]
 How to speak like a manager - Upgrade general English to business English [20:18]

 

(b) GRAMMAR

Have vs Has [04:21]
Don't have vs Doesn't have [04:29]
This vs That [03:51]
These vs Those [04:29]
Do vs Does [04:18]
Basic English sentence structure [21:04]
Free grammar practice exercises

 Have vs Has [04:21]
Don't have vs Doesn't have [04:29]
 This vs That [03:51]
 These vs Those [04:29]
Do vs Does [04:18]
 Basic English sentence structure [21:04]

 

(c) ADJECTIVES

What is an adjective?
Posessive adjectives [08:01]
- Movement adjectives [04:45]
Ten advanced adjectives to make you sound more professional [12:52]
200 business adjectives

 Posessive adjectives [08:01]
Movement adjectives [04:45]
 Ten advanced adjectives to make you sound more professional [12:52]

 

(d) NOUNS

100 Essential Business Nouns
Uncountable nouns in Business English - Plurals without S's! [04:18]

Uncountable nouns in Business English - Plurals without S's! [04:18]

 

(e) TENSES 

Basic Tenses [05:40]
Tenses and voices [03:11]
- Verb tenses [39:56]
Advanced - Tenses Playlist [8 videos 9-11minutes each]

 Basic Tenses [05:40]
Tenses and voices [03:11]
 Verb tenses [39:56]
 Advanced - Tenses Playlist [8 videos 9-11minutes each]

 

Applying Business English

(a) WRITING

Business letters, memos, and emails: The Basics [08:37]
Email Etiquette
Starting and finishing an email
Making arragements over email
Making enquiries over email
- Things to remember before you write anything [01:38]
- Types of business writing [01:06] 
- Subject verb agreement [01:00]
- Articles in business writing [01:08]
- Commonly misused and mispelled words [03:29]
- Overused words [00:47]
How to organize content in writing

 Things to remember before you write anything [01:38]
Types of business writing [01:06] 
 Subject verb agreement [01:00]
 Articles in business writing [01:08]
 Commonly misused and mispelled words [03:29]
 Overused words [00:47]

 

(b) SPEAKING

English at work series [68 videos, 3-5 minutes each]
Pronounciation, dialogues, and diphthongs Playlist [3 videos, 10-20 minutes each]
Common expressions in business meetings [18:32]

 English at work series [68 videos, 3-5 minutes each]
Pronounciation, dialogues, and diphthongs Playlist [3 videos, 10-20 minutes each]
  Common expressions in business meetings [18:32]

 


 

ABOUT US

KLP LLP is a chartered accounting firm, serving over 400 clients from a range of industries locally, and across the region. Our clients include SMEs and listed companies.

ADD: 13A Mackenzie Road, Singapore 228676

TEL: +65 6227 4180

EMAIL: klp@klp.com.sg

OPERATING HOURS:
Mon to Fri 9am - 5pm
Closed on Sat, Sun and all public holidays
 

 

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